Business Focused Features
Yappy for Business is built to improve consumer-to-business conversations and interactions by aggregating all of your channels into one. Yappy is an all-in-one solution which provides you with everything you need to efficiently manage you customer interactions across website chat, SMS, and Facebook Messenger.
Website chat, Facebook Messenger, and Business SMS all in one tool (even more coming soon!)
Receive notification on your PC, web browser, or favorite XMPP program as soon as a customer contacts you.
Compose your message, set the time you want it sent, and we ensure your customers see your text at the appropriate time.
Analytics allow you to detemine: which of your customers are most communicative, your peak time of day for texting, etc...
Yappy for Business lets you determine your customers sentiment ensuring you can provide the best support possible.
Safe & Secure
Get peace of mind knowing your data is safe and securing using 128 bit encryption and is stored on dedicated servers.
How Yappy for Business texting works
You receive a message
A user sends a text message to your Yappy provided Phone #, contacts you through your FB page, or starts a conversation on your website via the chat widget
It appears on your computer
When the message arrives, you will receive a desktop alert
You reply to the customer
You reply to the message. Yappy will intelligently route it back through SMS, FB Messenger, or the website widget